Residential Support Worker/Team Leader Level 3 To act in the capacity as Team Leader within the organisation.
JOB DESCRIPTION
Job Title: Deputy Service Manager
Job Description:
- To act in the capacity as Team Leader within the organisation.
- Be responsible for, and Line Manager to the Residential Team.
- Reporting and contributing to the Action for Care Limited Management Team.
- To provide a professional residential care service, implementing recommendations made in the Care Standards Act 2000 and other supportive legislation.
Duties & Responsibilities:
- Lead the Residential Team within the home and be responsible for the general management of this group, co-ordinate activities, procedures and duties.
- Contribute to the Management Team of Action for Care Limited. Undertake on-call duty in order to ensure 24 hours management team cover of the establishment.
- To enhance and maintain high standards of care within the home. Ensuring at all times that service users are treated with dignity and respect and with particular regard for individual needs.
- Take responsibility for residents medical and health care. Co-ordinate the Keyworker system, ensure files are regularly updated and regular progress meeting reports are prepared.
- Be responsible for the Residential Team social and recreational budget. Plan and co-ordinate organised activities utilising this.
- Make arrangements for adequate staff cover during periods of annual leave and sick leave. Cover personally if the situation warrants this. Participate in sleeping-in duties and work by rota.
- To liaise professionally with others. Organise and lead staff meetings in the absence of the Manager, ensuring these are minuted.
- Provide guidance and supervision to subordinate staff. Contribute to in-service training, in particular the induction of RSW personnel.
- Take advantage of training opportunities made available by Action for Care Limited.
- Monitor home life/care team materials and equipment, making sure that everything is in good working order.
- To promote and maintain good channels of communication amongst the team and between service users and staff.
- Liaise with families and other agencies in a professional manner, promoting a positive profile of Action for Care Limited and Learning Disabilities.
- To ensure that your conduct within and outside the company does not conflict with the professional expectations of Action for Care Limited.
- Willingness to undertake N.V.Q. Assessors Award.
- Attend to management responsibility as requested by the Manager.
- Undertake other duties as required by the Manager, providing they are appropriate to the position.
PERSON SPECIFICATION
Job Title: Deputy Service Manager
SKILLS/QUALITIES REQUIRED:
|
Professional/Managerial |
ESSENTIAL | DESIRABLE |
|---|---|---|
|
Relevant Qualifications, e.g. NVQ, Nursing, Social Work qualification etc |
Yes | |
|
At least three years experience in the caring profession |
Yes | |
|
Experience of working in more than one setting |
Yes | |
|
Experience of staff supervision |
Yes | |
|
Have held managerial position |
Yes | |
|
Ability to work as a team member |
Yes | |
|
Ability to arrange staff duty rotas |
Yes | |
|
Ability to manage own work load |
Yes | |
|
Ability to professionally communicate verbally |
Yes |
|
|
Ability to professionally communicate written |
Yes |
|
|
Commitment to undertaking further training |
Yes |
|
Care Practice |
ESSENTIAL | DESIRABLE |
|---|---|---|
|
Knowledge and understanding of learning disabilities and challenging behaviour |
Yes | |
|
Experience of caring for people with learning disabilities and challenging behaviour |
Yes | |
|
A commitment to people with Learning Disabilities having a quality of life in the community |
Yes | |
|
Knowledge of Person Centred Planning |
Yes | |
|
Experience of operating keyworking system |
Yes | |
|
Capacity to undertake 24 hour emergency call-out duty by rota |
Yes | |
|
Knowledge of Residential Care |
Yes | |
|
Knowledge of Health & Medical care practices |
Yes | |
|
Ability to promote good care practice |
Yes | |
|
Have an understanding of the needs of adolescents and young adults |
Yes |
|
Legislation |
ESSENTIAL | DESIRABLE |
|---|---|---|
|
Knowledge of Health & Safety practice |
Yes | |
|
Awareness of Care Standards Act 2000 and Community Care legislation, e.g. Valuing People |
Yes | |
|
Understanding of Equal Opportunities Legislation |
Yes |
|
Miscellaneous |
ESSENTIAL | DESIRABLE |
|---|---|---|
|
Domestic Skills-Housekeeping, Healthy Eating, Cooking, Finance |
Yes | |
|
Knowledge of basic First Aid |
Yes | |
|
Full current Driving Licence |
Yes |
